Software, payments and infrastructure, built and maintained in‑house.
SMART IT designs the systems Burundian institutions and businesses run on — from mobile payment platforms to AI document workflows, campaigns, and the hardware underneath it all.
What we build and run
Four practice areas, one team. We design the software, ship it, and keep the hardware underneath it running — so you have one place to call instead of four vendors.
Fintech applications
Payment systems built for the reality of local banking rails and patchy connectivity — including a tuition‑payment platform that lets university students pay their school fees straight into the institution's account without a branch visit, with a path for students who don't have reliable internet access.
- Direct bank‑account payment flows
- Offline‑ and low‑connectivity‑aware design
- Receipts and reconciliation for finance teams
- Built to stand alone, or integrate with existing systems
DocIntel
An AI‑assisted document intelligence and approval platform, built for institutions that move paperwork through many hands. It reads scanned documents, routes them through a configurable approval hierarchy, and gives administrators visibility into where every request stands.
- OCR on scanned and photographed documents
- Programmable multi‑level approval chains
- Role‑based visibility and audit trail
- Documentation and training in English and French
Marketing services
Strategy and execution for organisations that need to be found and understood — campaign planning, brand identity, content, and social channels, run by people who also build the products being marketed.
- Brand and campaign strategy
- Content production and social management
- Landing pages and product launch support
- Performance tracking and reporting
IT hardware & maintenance
Supply, installation and upkeep of the network and computing hardware your systems run on, backed by our own monitoring tooling that watches routers, firewalls and servers so problems surface before they become outages.
- Network and server hardware supply
- Scheduled maintenance contracts
- Real‑time monitoring and anomaly alerts
- On‑site and remote technical support
Recent work
A closer look at two systems currently running for our clients.
DocIntel approval queue
A configurable, multi‑step approval hierarchy with OCR intake, in production for a university administration handling academic and financial documents in English and French.
Tuition payment platform
A standalone system letting students pay tuition directly into the university's bank account, with an assisted path for students without reliable internet access.
How we work
The same team scopes, builds and supports what it ships — no handoff to a separate support desk.
Understand the workflow
We start with how the work actually happens today — on paper, over the counter, in a spreadsheet — and design around it, not around a generic template.
Build and test in the open
You see working software early and often, tested against real conditions: patchy connectivity, mixed devices, and the languages your users actually speak.
Run and maintain it
Launch isn't the finish line. We monitor, patch, and maintain both the software and the hardware it runs on for as long as you need us.
A technology team based in Bujumbura
SMART IT is a Burundi‑based technology company. We work across the full stack — application development, AI integration, marketing and physical infrastructure — because the institutions we work with usually need more than one of these at once, and coordinating separate vendors slows everything down.
- Full‑stack development, from database to interface, with AI integrated where it earns its place.
- Products designed for real local conditions — intermittent power, mixed connectivity, multilingual users.
- Documentation and support delivered in both English and French.
- One team accountable for software, campaigns, and the hardware underneath — not four separate contracts.
Tell us what you're trying to build
Whether it's a payment platform, a document workflow, a campaign, or a network that needs looking after — send us the details and we'll follow up.
- contact@smartitbu.com
- Phone
- +257 76 73 85 87
- Location
- Galerie la Perle n°23, Avenue de la Liberté, Bujumbura, Burundi